Frequently Asked Questions
No, advance booking is required. We carefully manage group sizes to ensure the best experience for everyone.and keep you updated about any changes or cancellations. Booking is quick, easy, and completely free—it only takes 2 minutes!
Yes! You’ll get a confirmation email within 30′ after booking. One day before the tour, your guide will send you a welcome email with their contact details and important tour information. Please double-check that you provide a correct and working email address.
Wear comfortable walking shoes and bring sunscreen, a hat or cap, and a bottle of water. Don’t forget your curiosity—we love answering questions! During the rainy season, an umbrella or raincoat is also recommended.
The morning tour runs from 09:00 AM to 13:00 PM, lasting approximately 4 hours. The afternoon tour run from 1:30 PM to 5:30 PM, lasting around 3 .5 to 4 hours. Times may vary slightly depending on the pace and group size.
Yes! Our tours run rain or shine, so please dress accordingly. In the rare case of extreme weather (such as a typhoon or severe storm), we may cancel the tour for safety reasons. You’ll receive a welcome email the day before the tour with weather updates and any changes if necessary.
While tipping isn’t a traditional custom in China, our local guides work hard to offer you the best possible experience. As our tours are tip-based, your gratuity is not only appreciated—it’s how our guides earn a living. Tipping is seen as a sign of respect and satisfaction, and your generosity goes a long way in supporting passionate local experts.
Yes! We offer private tours for groups of 15 or more. Whether you’re a family, school, company, or travel group, our Private Group Walking Tours or bus tours can be customized to your interests and schedule.
Not at all! Our 4 to 4.5-hour tour is thoughtfully paced with plenty of breaks to rest, take photos, and enjoy snacks. Many of our past guests—from toddlers in strollers to energetic seniors—have completed the tour comfortably. Just wear comfy shoes, stay curious, and enjoy the journey!
Yes! Every tour includes 1–2 short breaks for snacks, drinks, and toilet access. While we don’t stop at restaurants, you’ll get to enjoy authentic and affordable local street food along the way—perfect for a taste of Shanghai’s vibrant culinary scene!
All of our public free walking tours are conducted in English. However, we also offer private tours in Mandarin and Spanish upon request.
我們可以做中文私人訂製團。
Podemos hacer tours privados en español.